Tata Steel in Europe has signed a new five-year contract with Tata Consultancy Services to further modernise the company's IT services. The new contract includes significant upgrades of IT equipment, both hardware and software, and will further bring together different systems so the company can manage them more effectively. As well as major improvements for employees and customers, the new contract will also reduce the European business’ IT costs by almost 30%.
In recent years, the company has created a range of digital services to improve its business and service to customers – everything from a new supply chain platform and new digital sales platforms to a new production system.
The new contract recognises the revolutionary shift Tata Steel in Europe has seen over recent years as it further embraces digital services. For example, with the national coronavirus lockdowns in recent months, Tata Steel in Europe has seen a 40-fold (4,000%) increase in employees’ use of Microsoft Teams – a platform which allows colleagues to share work, talk to each other and stay connected.